A big hello and welcome to our friends around the world! I'm Laura Desiree, let's get right to the headlines. Eila's in the newsroom with details on why it could be a VERY merry Christmas for American Airlines pilots. Yeah, but probably not-so-merry for American Airlines PASSENGERS Laura. They've really screwed up this time! If there wasn't bad news about airlines there'd be no news at all! So what happened?